Terms & Conditions

By placing an order on WEMDA, you agree to the following terms.

All orders must be paid in full before processing. Payments made via QI Card / SuperQi are handled externally. Orders are confirmed only after we receive and verify your payment confirmation.

Customers are responsible for sending correct payment details, including the order number. Delays caused by missing or incorrect information are not the responsibility of WEMDA.

Once payment is confirmed, our team will contact you to arrange delivery. Delivery times are estimates and may vary due to location, availability, or external factors.

WEMDA reserves the right to cancel or refuse any order in case of suspected fraud, payment issues, or product unavailability.

Privacy Policy

WEMDA respects your privacy and is committed to protecting your personal information.

We collect only the information necessary to process orders and deliveries, such as your name, phone number, order details, and payment confirmation. Communication is handled primarily via WhatsApp.

Your information is never sold or shared with third parties, except when required to complete delivery or comply with legal obligations.

By using our website and placing an order, you consent to the collection and use of your information as described above.

Refund Policy

Due to the nature of our payment and order process, all sales are final once payment is confirmed.

Refunds or cancellations are not guaranteed and are reviewed only in exceptional cases, such as:

• Payment errors

• Product unavailability

• Proven issues caused by WEMDA

If an issue occurs, customers must contact our support team as soon as possible. Approved refunds, if any, will be processed through the original payment method or an agreed alternative.